Shipping & Support

Since we are custom 3D printing your order, production typically takes 5-8 business days prior to shipping. If you are ordering a Custom Popper, please allow for a few extra days in production time.

Your products should arrive at your doorstep within two weeks of ordering. We’ll definitely ship your order earlier if we can!

We do ship worldwide! If you are outside the United States, shipping could take up to three weeks. When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination. Such charges are not included in the product price or shipping and handling cost.

  • Shipments that are returned due to incorrect information will be subject to a reshipment charge.
  • We are not responsible in the event the business is closed or if the recipient is not available to receive the package when delivered.
  • We cannot be responsible for theft or damage to packages left outdoors resulting from a delivery where no one is able to receive the package. 
  • If your package says that it has been delivered but is not at your delivery address, please contact USPS directly with your tracking number so that they may help you locate the package. We do not have any extra information on the whereabouts of your package. 

ALL SALES ARE FINAL. Due to food safety and other regulations, we are unfortunately unable to accept returns or exchanges of any kind. In no event shall a refund or credit be provided. If you do not know what size to get, we suggest starting out with our Basic Cutter Set to see what size works best.

In the rare event that your order arrives broken or with the wrong products, send us an email at including 1) a photo of your order products and 2) your order number. We'll make your order right as quickly as popsible!